We want you to feel 100% confident in using our services. That's why we offer a 5-day return policy. The refund does not include international shipping costs which are always paid by the buyer.
No refunds will be honored if the product (s) has been opened, used or damaged (including damage suffered during transportation) unless the product is defective. Returns can only be honored if the product (s) are returned intact.
Please note that after placing an order and refusing to accept delivery of that order from the local post office, courier, border control or customs, no refund will be issued following the return of the goods.
IMPORTANT: YOU MUST CONTACT US BEFORE RETURNING A PRODUCT AND REQUEST A "CUSTOMER RETURN FORM". A REFUND WILL NOT BE ISSUED WITHOUT CORRECT AUTHORIZATION BY ONE OF OUR CUSTOMER SERVICE REPRESENTATIVES. NO RETURNS WILL BE ACCEPTED AFTER 5 DAYS.
Please allow 3-5 business days for a refund to be paid into your bank account before contacting us.